Privacy Policy

My Orderly Home ("we", "our", "the app") is a personal inventory management application. This privacy policy explains what data we collect, how we use it, the third-party services we use, and your rights regarding your information.

This policy covers both the app and the website at myorderlyhome.com. Sections 1(a) through 1(k) and Sections 2 through 11 describe the app. Section 1(l) describes the two things the website itself does: the free printable label maker at myorderlyhome.com/labels, and the optional mailing list. You do not need an account to use the label maker, and using it sends us nothing.

1. Information We Collect

a) Account Information (Required)

• Email address — used for authentication and account identification
• Display name — shown within the app to identify you
• User ID — a unique identifier assigned to your account

You may sign in using Google, using Apple, or with a single-use sign-in link sent to your email address. When using Google or Apple sign-in, we receive only your email and name from those services. We do not access your contacts. If you choose to use the optional lending-reminder feature, the app will ask your permission to add reminder events to your Google Calendar — see Section 1(k) below.

b) Inventory Data (User-Created)

• Storage areas, containers, and items you create
• Item names, descriptions, tags, notes, categories, and other details you enter
• Lending records you create to track borrowed items
• Favorites and organizational preferences

c) Media (Optional)

• Photos — item photos you choose to upload (requires camera or gallery access)
• Receipts — receipt or proof-of-purchase images and PDFs you choose to attach to an item

Photos and receipts are uploaded only when you explicitly choose to attach them to an item. We compress images before upload to reduce storage usage.

d) Voice Input (Optional)

If you use the bulk voice entry feature, your spoken words are processed on-device using speech recognition. The transcribed text may be sent to a cloud service (a third-party AI processing service) for parsing into structured item data. Audio recordings are not stored.

e) Photo Bulk Entry (Optional)

If you use the photo bulk entry feature, photos you take or select are sent to a cloud service (a third-party AI processing service) for parsing into structured item data. The photos are processed for item recognition only and are not stored by that service.

f) Location Data (Optional)

Location data (approximate and/or precise) is collected only when you explicitly tap "Add Location" when sending an access request to a container owner. Location is never collected in the background or automatically. The location data is attached to that specific access request notification and stored on our servers.

g) Purchase History (Automatic)

If you subscribe to a paid plan, your subscription status and purchase history are processed through our subscription-management provider. We store your subscription tier, status, and entitlements. We do not store credit card numbers or payment method details — these are handled entirely by Google Play.

h) App Usage and Performance Data (Automatic)

• Analytics — We collect app interaction data (screens visited, features used, in-app search history) to understand how the app is used and improve it. See Section 4 for details on our two-mode analytics approach.
• Crash logs and diagnostics — We collect crash reports, error logs, and performance data to identify and fix bugs.
• Instance identifiers — Anonymous instance IDs generated by third-party SDKs (our analytics, error-monitoring, subscription-management, and push-notification providers) for their respective functions. These IDs are random, not tied to device hardware, and are managed by those services — we do not store them in our database.

i) In-App Messages and Notifications

We store in-app notifications related to sharing activity, access requests, and system messages. Push notification tokens (via our push-notification provider) are stored to deliver notifications to your device.

j) Device Verification (Automatic)

To prevent fraudulent re-signups, when you sign up we verify your device using a device-integrity and anti-fraud verification service and store a one-way, irreversible fingerprint derived from your device's identifier. The fingerprint is pseudonymous — it cannot be reversed to identify your device or you, and we do not store the raw device identifier. We use it only to detect repeat signups from the same device. Fingerprints are retained for up to 2 years and then automatically deleted. If verification fails (e.g., on emulators, rooted devices, or sideloaded app installations) signup is denied. You can contact support if you believe this happened in error.

k) Google Calendar (Optional)

If you choose to add a return reminder for an item you have lent or borrowed, the app asks your permission to access your Google Calendar using the calendar.events scope (https://www.googleapis.com/auth/calendar.events). With your consent, we create a single reminder event on your primary Google Calendar containing the item name, the other person's name, and the expected return date. We only write the reminder events you explicitly create — we do not read, modify, or delete any of your existing calendar events, and we do not copy the contents of your calendar onto our servers. You can revoke this access at any time from your Google Account permissions page.

My Orderly Home's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

l) Website: Label Maker and Mailing List

The label maker collects nothing. The printable label maker at myorderlyhome.com/labels runs entirely in your browser. The words you type on your labels, the styles and paper size you pick, and the sheet you print are never sent to us or to anyone else, are not stored on our servers, and do not require an account. What the page remembers between visits is kept in your own browser's local storage on your device, and clearing your browser data removes it.

The mailing list is optional and opt-in. The label maker page may offer a card inviting you to join a launch and product-update list. You are never required to join it in order to make or print labels. If you choose to join:

• What we collect — your email address, and the fact and time that you submitted it. We do not ask for your name, and we do not collect anything about the labels you made.
• What we use it for — to email you when the app launches, and occasionally when new label styles or printable templates are added. We do not use it for anything else.
• Who processes it — your address is submitted to, and stored by, our email delivery provider, a third party that hosts the list and sends the messages on our behalf. It is not shared with anyone else, and it is never sold, traded, or rented.
• How to leave — every email we send carries a one-click unsubscribe link, and unsubscribing takes effect immediately. You can also email support@myorderlyhome.com and ask us to remove you, and we will delete the record.
• How long we keep it — until you unsubscribe or ask to be removed. After that we retain only the suppression record needed to make sure we do not email you again.

The mailing list is separate from your app account. Joining it does not create an account, and deleting your app account does not remove you from the mailing list — unsubscribe separately if you want both gone.

2. How We Use Your Data

• To provide and maintain the inventory management service
• To authenticate your identity and secure your account
• To enable sharing of containers with other users via QR codes or direct invites
• To send in-app and push notifications about sharing activity and access requests
• To manage your subscription and enforce plan limits
• To analyze app usage and improve functionality
• To detect and fix crashes, errors, and performance issues
• To enforce usage limits and prevent abuse
• To send launch and product-update emails, if — and only if — you joined the mailing list described in Section 1(l)

3. Data Storage and Security

• The data we hold is stored with our cloud hosting provider (database, sign-in, and file storage)
• Data is encrypted in transit and at rest on our provider's systems
• Data is hosted in the United States (US West — Oregon)
• The Service has no password. Sign-in is delegated to Google, to Apple, or to a single-use email link issued by our cloud hosting provider's authentication service, so we never receive, handle or store a password for your account
• Access controls ensure users can only access their own data and data explicitly shared with them
• The app also maintains a local offline cache on your device, which syncs with the cloud when connectivity is available. That file lives in the app's private storage area, which Android keeps isolated from other apps; the app does not add an encryption layer of its own on top of the device's storage encryption

Media Stored on Your Device

• Photos are kept in two places — in the cloud and on your phone. The app keeps a full-size copy of each photo in its own storage on the device so photos open instantly and still show when you are offline. Settings > Photos on This Phone shows how much space these copies use and offers Free Up Space, which removes only the on-device copies — the photos stay in the cloud and download again the next time you open them. The photo gallery also has a Download all to this phone action if you want every photo on the device.
• Saving photos to your phone's gallery is optional and off by default. If you turn on Settings > Save Photos to Phone Gallery, a photo you take inside the app is also written to an album in your phone's own gallery named "My Orderly Home" — as the original camera file, not the smaller compressed copy we upload, so it uses noticeably more of your device's storage. A photo you pick from your gallery is never copied back into it. This copy is on your device, not on our servers.
• Android's own backup is switched off for this app. The app declares android:allowBackup="false", so Android does not copy the app's data — its offline cache, its settings, or the on-device photo copies — into your Google Drive backup. This removes one place your app data would otherwise sit. It does not affect your phone's gallery: anything written to the gallery album above is still covered by whatever backs up your gallery.

Where the App Is Offered, and Where Your Data Is Stored

The app is not currently offered in the European Economic Area (EEA), the United Kingdom, or Switzerland. Your data is stored and processed in the United States (US West — Oregon), and the third-party services listed in Section 4 may also process it outside your own country.

If we make the app available in the EEA in future, data for users in that region will be hosted within the EEA rather than transferred out of it, and we will update this policy before that happens.

4. Third-Party Services and Data Sharing

We use the following third-party services to operate the app and the website. Each receives only the minimum data necessary for its function:

We do not sell, trade, or rent your personal data to any third party. We do not use advertising SDKs. Your inventory data is visible only to you and users you explicitly share it with.

Analytics Privacy Controls

We use a two-mode analytics approach:

• Anonymous analytics — Always active. Collects non-identifiable usage data (screens visited, features used) to help us improve the app. No personal information is attached.
• Identified analytics — Opt-in only. You can choose to share your identity with analytics in Settings > Privacy. When enabled, your usage data is linked to your account to provide a more personalized experience. You can disable this at any time.

5. Data Retention and Deletion

a) Deleting Individual Data

You can delete your data at any time without deleting your account:

• Items — Open the item and tap the delete button. The item's photos and receipts are removed from our storage and from this phone.
• Containers — Open the container, go to settings or options, and tap delete. All items within the container will also be deleted.
• Storage Areas — Open the storage area, go to settings or options, and tap delete. All containers and items within will also be deleted.
• Categories and Tags — Remove them from the relevant management screens.
• Shared Access — Revoke sharing from the container's sharing settings.

Deleted items, containers, and storage areas are soft-deleted (hidden from the app immediately) and permanently purged from our servers within 7 days. Their photos and receipts are removed from our storage immediately upon deletion, along with the copies of those photos held on this phone.

b) Exporting Your Data

You can export all your data at any time via Settings > Export My Data. This generates a ZIP archive containing data.json (your profile, storage areas, containers, items, categories, tags, lending records, shared access records, access labels, favorites, and notifications), a readable index.html summary, and a README.txt.

The export does not contain your media. It lists the file name of every photo and receipt, but the files themselves — and any link to them — are deliberately left out, because a link inside an exported file would work for anyone the file reaches. To keep a copy of your pictures, use Download all to this phone in the photo gallery, or save them individually.

c) Deleting Your Account

You can delete your entire account via Settings > Delete Account. Account deletion works as follows:

• Your account is immediately marked for deletion. You are not signed out — you stay signed in on purpose, because signing you out would put you outside every screen that can undo this
• There is a 30-day grace period during which you can cancel the deletion. Open Settings and tap Keep My Account on the banner shown there. If your subscription has lapsed and the app is showing the subscription screen instead, the same Keep my account control is on that screen — you never have to pay in order to undo a deletion
• Your media is not deleted at the moment you make the request. Your photos and receipts stay in our storage for the whole grace period and are deleted when the 30 days expire. That is deliberate: it is what lets a cancelled deletion give you your photos back intact, and what keeps the app working normally while you decide
• After 30 days, your account and all associated data are permanently and irreversibly deleted from our servers

d) Data We Keep After Account Deletion

After account deletion, we may retain the following limited records for legal and fraud prevention purposes. Where a record is described below as a one-way fingerprint, it is a value derived from your information that we can match against but cannot read back: it cannot be used to contact you, to identify you from the record alone, or to recover your account.

• Billing archive records — retained for up to 10 years (tax/legal compliance)
• A one-way fingerprint of your email address — retained for 12 months, used only to prevent repeat abuse of referral rewards (for example, deleting and re-creating an account to claim the same reward more than once)
• A one-way fingerprint of your device identifier — retained for up to 2 years, used only to detect repeat signups from the same device
• Consent log records — retained for up to 6 years

e) What Deletion Does Not Remove — Data on Your Device

Deleting your account, and signing out, act on our servers. Neither one wipes what is held on your phone. The app's offline cache and the on-device copies of your photos stay in the app's storage on the device until you remove them yourself.

This matters on a shared phone: the next person to open the app on that device can still reach the local copies unless they are cleared. To clear them:

• Settings > Free Up Space removes the on-device copies of your photos.
• Uninstalling the app, or clearing its data in Android's Settings > Apps > My Orderly Home > Storage, removes everything the app holds locally — the offline cache and the photo copies.

6. Permissions We Request

7. Subscriptions and Payments

My Orderly Home offers two subscription plans (Basic and Premium) managed through Google Play and processed by our subscription-management provider. We do not directly handle payment information — all billing is managed by Google Play. Your subscription status and tier are stored in our database to enforce feature access and usage limits.

8. Container Sharing and QR Codes

When you share a container, other users can view its contents based on the access level you set. Sharing is controlled through:

• QR codes — You can generate a QR code for a container. Scanning users may be granted access based on your QR access mode settings (open, label-only, or closed).
• Direct sharing — You can invite users directly by granting them view-only or full access.
• Access labels — You can organize shared users into groups with specific permissions.

You retain full control over who can access your shared containers and can revoke access at any time.

9. Age Requirement

This app is intended for users aged 18 and older. We do not knowingly collect data from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

10. Your Rights

You have the right to:

• Access your personal data — use the Export My Data feature in Settings
• Delete individual data — delete specific items, containers, or storage areas at any time within the app
• Delete your account — request complete account and data deletion via Settings > Delete Account
• Withdraw a deletion request — cancel a pending account deletion at any time inside the 30-day grace period, via Keep My Account
• Control analytics — manage identified analytics opt-in via Settings > Privacy
• Control crash reporting — turn off Send Crash Reports via Settings > Privacy (it is on by default)
• Withdraw consent for optional features (camera, microphone, location, notifications) at any time via device settings
• Data portability — export all your data via Settings > Export My Data
• Unsubscribe from the mailing list — use the unsubscribe link in any email we send, or email support@myorderlyhome.com. This is independent of your app account; see Section 1(l)

These rights do not depend on paying us. If your subscription lapses and the app shows the subscription screen, that screen still carries Export my data, Delete my account and Sign out — and, while a deletion is pending, Keep my account. You never have to subscribe in order to obtain a copy of your data, ask for it to be erased, or change your mind about erasing it.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be reflected by updating the "Last Updated" date and the "Policy Version" shown at the top of this page. The app records which policy version you accepted, so that version number identifies the exact wording you agreed to. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us