Delete Your Account

App Name: My Orderly Home Developer: Govind Bisht (about) Last Updated: October 2, 2026

My Orderly Home is a personal inventory management application. This page explains how to delete your My Orderly Home account and what happens to your data when you do. If you only want to remove some of your things rather than the whole account, see deleting individual data without deleting your account.

Option 1 — In the app

Delete from inside the app

Open My Orderly Home and go to Settings, then the Data & account card, then Delete Account. If the app is showing the plans screen because you have no plan, tap Delete my account there instead.
Confirm the deletion. Your account is marked for deletion straight away and you stay signed in — deliberately, because signing you out would put you outside every screen that can undo it.
Deleting your account does not cancel your subscription. Cancel it first in Google Play > Payments and subscriptions > Subscriptions (or in your Apple ID settings on iPhone).

Option 2 — By email

Request deletion without the app

If you can no longer access the app, you can request account deletion by email:

Email support@myorderlyhome.com from the email address associated with your My Orderly Home account, with the subject line "Delete My Account". We will verify ownership and process the deletion. If you used Apple's Hide My Email, write from any address and tell us. We will confirm with you through the relay address.

What is deleted

Your photos stay in our storage for the whole 14-day grace period and are deleted when it ends — that is what lets a cancelled deletion hand them back to you intact.
Your account and all associated data (storage areas, storage units, containers, items, tags, notes, lending records, shared access, favorites, and notifications) are permanently and irreversibly deleted after a 14-day grace period, except security logs, which are kept until they are a year old (see below). Things you shared stop being visible to other people.
During the 14-day grace period you can cancel the deletion by tapping Keep my account — on the banner at the top of Settings, or on the plans screen if that is what the app is showing you. Signing out and back in does not cancel a pending deletion.
We email you when the deletion is requested, when it is cancelled, and when it has been completed.

What we keep afterwards

After erasure we keep only an anonymous record that the erasure happened — and, until they are a year old, security logs, which hold a shortened IP address and your User ID but never your email address or name (see the Privacy Policy, Section 5(g)). Google Play and Apple keep their own purchase records. Optional crash reports and usage data were never linked to your account. Feedback you sent is stored without your name or account.

When we delete an account without being asked

If your account has had no active plan for 90 days, we schedule it for deletion and email you. You then have 14 days to keep it by subscribing again, and after that it is erased as described above. Using the app without a plan does not count; only having a plan does.
If you sign in but never accept the terms and privacy policy, the account is deleted after 14 days.

Account deletion is permanent once the 14-day grace period ends. Export your data first via Settings > Data & account > Export My Data if you want to keep a copy. The export is a single file that describes your photos but does not contain them. Save the photos you want from Settings > Photos > My Photos > Save to phone.

Delete some of your data without deleting your account

You do not have to delete your account to delete what is in it. In My Orderly Home you can remove individual records at any time, and they are removed from our servers too.

Items — open the item and tap delete.
Containers — open the container, go to its settings or options, and tap delete. Every item inside it is deleted as well.
Storage units — open the storage unit, go to its settings or options, and tap delete. Everything inside it is deleted as well.
Storage areas — open the storage area, go to its settings or options, and tap delete. Everything inside it is deleted as well.
Categories and tags — remove them from the relevant management screen.
Shared access — open the storage area, storage unit or container, go to Who has access, and remove the person.

What happens to it: deleted storage areas, storage units, containers and items disappear from the app straight away. They and their photos are permanently removed from our servers about 30 days later.

Your account, your sign-in and your subscription are untouched by any of this. This is not an account deletion.

If you can no longer reach the app, email support@myorderlyhome.com from the email address associated with your My Orderly Home account, with the subject line "Delete My Data" and a description of what you want removed. We will verify ownership and delete it for you.

For full details on how we handle your data, see our Privacy Policy.